At Albemarle Medical Practice we are monitoring the Coronavirus pandemic carefully to ensure we are providing the best possible support to our patients during this outbreak.
At present, our rooms are essentially virus free. We have put in place appropriate measures to ensure that it remains this way. We clean the reception area, waiting room and other high contact areas three times per day with accredited cleaning agents.
No patients with cold and flu symptoms, fevers or other respiratory symptoms are allowed into the building other than into our established fever clinic at the rear entrance of the practice. In our fever clinic we apply the appropriate infection control measures and our doctors use appropriate Personal Protective Equipment (masks, glasses, gloves and gowns).
From Monday the 16th of March, we will be limiting all consults to less than 10 minutes and asking only patients and essential company attend the practice to make sure the waiting room is not full.
We have also removed all toys and magazines from the waiting room and have increased the distance between chairs to ensure social distancing is practiced.
What can you do to help us?
Please call ahead before entering our practice. Especially if you are suffering from cold or flu symptoms.
Be honest with our staff when we ask you about your symptoms and recent travel.
If you think you have COVID-19 please call our practice for advice OR attend your nearest Coronavirus Screening Clinic at Prince of Wales Hospital or St Vincent's Hospital.
Please be patient with our staff during this time. We have put in place patient screening measures which includes being asked about symptoms when you book your appointment, when we confirm appointments and when you enter our building. Although this can be frustrating please keep in mind we are doing it to keep all patients who enter our practice safe.
Please be aware that due too a huge increase in phone calls and emails we have decided to turn our phones off between 1:30 and 2:30pm each day. This is to allow time for our staff to keep up with normal administrative tasks.
The hotline for general advice on Coronavirus is 1800 080 080.
If you would like to speak to a Registered Nurse regarding possible symptoms please call the Health direct helpline on 1800 022 222, available 24 hours a day.
For advice on any upcoming travel please check the Australian Government’s Smart Traveller website.
What to do if you think you have COVID-19?
Whether you are attending our practice or an emergency department, please ALWAYS call ahead before visiting, so proper procedures can be put in place and we can adequately prepare for your arrival.
Please call our practice on 9371 6000, if:
You have symptoms of Coronavirus – fever, cough, sore throat and shortness of breath.
You have travelled internationally in the past 14 days.
If you have had contact with a confirmed case of COVID-19.
We are unable to conduct COVID-19 testing in our practice.
Currently, the criteria for testing in New South Wales is:
1. Travellers from overseas with onset of respiratory symptoms or fever within 14 days of return
2. Close contacts of confirmed COVID-19 cases with respiratory symptoms or fever within 14 days of last contact
3. Healthcare workers with recent onset of respiratory symptoms AND fever irrespective of travel history. Healthcare workers who have fever OR respiratory symptoms should be assessed for testing on a case by case basis
4. Patients admitted to hospital with acute respiratory illness or unexplained fever
5. Patients with acute respiratory illness or fever in high risk settings such as hospitals, aged care facilities, residential care facilities, boarding schools, cruise ships
6. Patients with acute respiratory illness or fever presenting with reported links to settings where COVID-19 outbreaks have occurred
7. Patients with unexplained respiratory symptoms or fever in Aboriginal rural and remote communities.
In order to stay within these guidelines we are unable to provide referrals for COVID-19 tests unless you fit this criteria. This ensures that the currently inundated pathology and screening centres will be able to keep up with demands for testing. We will update this information as the criteria changes.
More information on COVID-19
Closest Emergency Department's
St Vincent's Hospital, Darlinghurst
Prince of Wales Hospital, Randwick
This page was last updated on 15/3/2020 at 6pm AEST